Privacy Policy

Introduction

At Pixtra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service. Please read this privacy policy carefully.

Information We Collect

Personal Information

• Name and email address when you create an account
• Payment information processed securely through Stripe
• Account preferences and settings

Content and Usage Data

• Text prompts and story ideas you submit
• Images and assets you upload
• Generated videos and storyboards
• Usage patterns and feature interactions

How We Use Your Information

• To provide and maintain our AI video generation service
• To process your transactions and manage subscriptions
• To improve our AI models and service quality
• To enforce our content policies and prevent misuse
• To send service updates and respond to support requests
• To comply with legal obligations

Content Moderation and Safety

We use automated systems to scan content for policy violations. This includes:

• Detecting and blocking NSFW, violent, or inappropriate content
• Preventing the creation of harmful or illegal content
• Ensuring compliance with our content policies

Content that violates our policies is automatically rejected and may result in account suspension.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers (Stripe for payments, Supabase for authentication)
• AI model providers for content generation (anonymized)
• Law enforcement when required by law
• Business partners with your explicit consent

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

Data Retention

We retain your data for as long as necessary to provide our services:

• Account information: Until account deletion
• Generated content: 90 days after creation (unless saved by user)
• Usage logs: 12 months
• Payment records: As required by law (typically 7 years)

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

Children's Privacy

Pixtra is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: